Privacy policy

This site is run by Rascals BV, Kastanjestraat 21, 8800 Roeselare, Belgium (enterprise number BE 0793.578.378). For anything below, write to info@rascals.be and you will get a person rather than a ticket number.

What is collected

Only what you type into one of the two forms: your name, your email address, and — where you fill them in — your company, phone number, and whatever you write about your project. The project form additionally records the options you pick for budget, timing and what already exists.

Alongside that, the IP address and browser identification of the submission are stored. Those are kept for one reason: telling a real enquiry from an automated one.

What is not collected

There is no analytics on this site. No Google Analytics, no Meta pixel, no heatmap, no session recording, no advertising network. Nothing here reports your visit to a third party.

There are no third-party embeds — no hosted fonts, no video players, no chat widget. Every asset comes from this domain, which is why there is no cookie banner: there is nothing to ask you about.

Cookies

One cookie is set, and only after you visit a page: it remembers which language you were reading so that a later visit to the bare address lands you in the right one. It contains a two-letter language code and nothing else, and it is not read by anybody but this site.

Your light or dark preference is stored in your browser's local storage. That never leaves your device and is never sent to the server.

Why it is kept, and for how long

Your enquiry is kept in order to answer it and, if we end up working together, to have a record of how the conversation started. The legal basis is the step taken at your request before a possible contract, and legitimate interest in answering people who write in.

Enquiries that do not lead to work are deleted after two years. Ones that do are kept for as long as the working relationship and the periods Belgian bookkeeping law requires.

Who else sees it

Nobody is sold anything and nothing is shared for marketing. In practice your message passes through two suppliers: the company hosting the server, and the service that delivers the notification email. Both act on instruction only, and neither uses the content for anything of their own.

Data stays within the European Union.

Your rights

You can ask for a copy of what is held about you, ask for it to be corrected, or ask for it to be deleted. There is no form for this: send an email and it gets done, normally the same week and in any case within a month.

If you think something has been handled badly, you can complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit, Drukpersstraat 35, 1000 Brussels). Telling me first is usually faster.

Rascals BV · Kastanjestraat 21, 8800 Roeselare · VAT BE 0793.578.378 · info@rascals.be